Create the workspace
Verify the organisation admin email, then open a guided workspace with admin, producer, and presenter surfaces.
Audience Desk
One control room for every live audience message.
Audience Desk helps radio and TV teams capture high-volume messages, moderate them quickly, shortlist the best audience moments, and give presenters a clean queue while the show is live.
WhatsApp Business
Facebook Live
YouTube Live
What it solves
High-volume audience messages should not slow down a live show.
Audience Desk gives producers one place to receive channel messages, clean up noise, identify themes, and pass presenter-ready moments into the live workspace.
Get started
Set up a station workspace and run the core live-session flow.
Run the live flow
Use seeded messages immediately, connect the ready channels, and test a 60-minute live session with 100 stored messages.
Decide with context
Review packages inside the workspace after the team has used the inbox, shortlist, presenter view, and reports.
Trusted channel access
A SaaS workspace for stations that own their audience channels.
Client-authorized connections
Radio and TV stations connect the Facebook Pages, WhatsApp Business accounts, and YouTube channels they own or manage.
Live production use only
Platform data is used to display, organize, moderate, cluster, and shortlist audience messages for producers and presenters during live shows.
Clear data boundaries
Audience Desk does not sell platform data or use it for advertising. Clients control their connected accounts and can disconnect channels.
Hashcode Fibration
Built as a SaaS platform with optional onboarding support.
Business profile
Audience Desk is provided by Hashcode Fibration as a SaaS platform for live audience message operations.
Implementation support
Stations can receive guided setup for provider authorization, workspace roles, channel mapping, and trial readiness.
Talk to us
Use the contact form to discuss a pilot, provider review questions, or a station onboarding plan.
Contact Audience Desk
1
pilot workspace seeded
4
source types planned
0
demo messages ready
0
buffered events
Start with a guided trial